This Privacy Policy explains how Copperwood LLC collects, uses, and protects customer information when visitors use our website, contact us, or place an order.

Information we collect

We may collect information such as name, email address, phone number, billing address, shipping address, order details, payment status, communication history, device information, and website usage data.

How we use information

We use information to process orders, provide customer support, arrange shipping, respond to inquiries, prevent fraud, improve the website, and comply with legal or tax obligations.

Payment information

Payments are processed through secure third-party payment providers. Copperwood does not store full credit card numbers on its own systems.

Shipping partners

We may share necessary order and delivery information with shipping carriers, fulfillment partners, or service providers to deliver your order.

Email communication

We may email customers about orders, shipping updates, custom order details, support requests, or marketing where permitted. Customers can unsubscribe from marketing emails if offered.

Cookies and analytics

Our website may use cookies, analytics tools, and Shopify-related technologies to operate the store, improve performance, understand visitor behavior, and support checkout.

Data retention

We keep order and customer information as long as needed for business, support, legal, tax, fraud-prevention, and compliance purposes.

Customer rights

Depending on your location, you may have rights to request access, correction, or deletion of certain personal information. Contact us to make a request.

Contact

For privacy questions, contact contact@copperwoodstudios.com or +1 775-902-7923. Registered business address: Copperwood LLC, 30 N Gould St Ste N, Sheridan, WY 82801, United States.