These Terms of Service apply to purchases made through Copperwood and use of the Copperwood website. By placing an order, you agree to the terms below.

Business identity

Copperwood LLC operates as an ecommerce brand selling handcrafted copper pendant lights and artisan home decor. Registered business address: 30 N Gould St Ste N, Sheridan, WY 82801, United States.

Product information

We aim to describe products, materials, sizes, finishes, and production details as accurately as possible. Because items are handcrafted, small variations in hammering, texture, tone, patina, and finish are normal.

Orders

Orders are subject to acceptance and availability. We may contact you to confirm details for custom orders, larger quantities, or project-based requests before production.

Pricing and payment

Prices are shown on the website. Taxes, duties, shipping fees, or import charges may vary depending on destination and checkout settings.

Custom and made-to-order items

Custom sizes, finishes, verdigris finishes, matching sets, bulk orders, and project-based orders may require additional production time and may not be eligible for return unless damaged or defective.

Shipping

Shipping timelines are estimates. Carrier delays, customs processing, holidays, weather, and local delivery conditions may affect final delivery.

Installation and product use

Lighting fixtures should be installed by a qualified electrician according to local electrical standards. Customers are responsible for confirming product compatibility before installation.

Returns and refunds

Returns and refunds are handled according to the Returns & Refunds policy published on the website.

Limitation of liability

Copperwood is not responsible for indirect losses, installation issues caused by improper installation, customs delays, or damage caused after delivery by misuse, improper handling, or unauthorized modification.

Contact

For questions about these terms, contact contact@copperwoodstudios.com or +1 775-902-7923.